torsdag 16 februari 2012

Dagens citat

"We are extremely proud of this recognition. This award clearly states that we are offering one of the best services in Europe and it motivates us for further improvement. We have used the ASQ survey as an important device to judge which service aspects need to be improved and we´ll continue using this device in the future!"

Björn Óli Hauksson, chef för Isavia, kommenterar i ett pressmeddelande att flygplatsen i Keflavík utsetts till Europas bästa i kategorin färre än två miljoner resenärer av Airports Council International - läs mer om flygplatsen här.